Administrative tasks of negotiating contract details with airlines, planning various promotions, preparing newsletter update newsletter, defining internal award conditions, setting an achievable launch schedule, communicating with hotel properties...plus...

And yet you need to take care of technical stuff such as how to ensure a seamless operation at hotel end? Guarantee clear guidance and understanding of all procedures? Capture data for future marketing analysis? and co-ordinate all the steps in a logical sequece so that everything gets done in a timely manner?

Your dream of implementing your frequent flyer program can turn into a nightmare!

Is there a system that can provide you with a total solution on the technical part so that you can stay focus on giving your finest service to guests? World class hotels like The Oriental, Bangkok; The Peninsula, Hong Kong all have the same answer to that question: 

"Aleder Frequent Flyer System"

Aleder not only provides you with a well-designed and easy-to-use software but continues to work with you from early adoption stage through full system implementation, ensuring you of smooth operations throughout the entire process. You gain our years of professional experience. 

Professional Consultation and Guidance

Pre-project

We listen colsely to your concerns. In most cases, our software will be the perfectt solution. In some cases, we may need to make modifications for you. Our approach is to always work with you to design a system that works for you! After all, you are not simply buying software from us - you are buying a system that will improve your Front Office efficiency!

Implementation

We work with you to design a step-by-step plan for installation and implementation so that everything is working all the time. You gain from our years of practical experience - you will know all the in's and out's of getting the system up and running smoothly. More importanly, you will know what mistakes to avoid - ones that could cost you dearly in (down) time and money.

Post Implementation

Our system is easy to install and simple to operate. However, we are ready to help you train your IT staff, management and end users to get the most value out of the program. We can do a full system audit at the same time to test data intergrity.

On Going Support

 
As new airline programs are added, Aleder works behind the scenes to add them to the AFFS program - so you don't have to ever give it another thought.

We can assist you in devising sound policies and procedures to ensure maximum benefits from using the system.